Prohibited Items
Not every product that can be bought online can be shipped internationally. Some goods are prohibited outright; others depend on the route, courier partner, service type, packaging, documentation and destination-country rules. This guide applies to both Jetkrate package forwarding and courier booking services.
Check local import rules before you buy or book
Jetkrate helps advise and manages the export and shipping process from our side, but customers are responsible for checking whether goods can legally enter the destination country. Import rules, permits, duties, product restrictions and customs requirements vary across 200+ countries, so this guide cannot list every receiving-country requirement.
Prohibited means do not send
These items cannot be sent through Jetkrate services.
Restricted means ask first
Approval can depend on route, service, destination, packaging and documentation.
Dangerous goods are usually no
Aerosols, flammables, gases, corrosives and many battery items need specialist handling.
Final acceptance is reviewed
Jetkrate may refuse, hold, return or dispose of unsafe or non-compliant parcels.
Common purchases that often cause problems
Often flammable or pressurised, so they are generally not suitable for Jetkrate services.
Loose lithium batteries and power banks generally cannot be shipped internationally through Jetkrate.
Ingredients, destination rules and documentation can change the answer.
Highly route, customs and carrier dependent; do not purchase without confirmation.
Biosecurity, freshness and import rules often apply.
Loss, value, compensation and carrier restrictions require review.
How to read this guide
Do not purchase or book for shipping. Jetkrate generally cannot accept these items.
Usually unsuitable for Jetkrate services; only a formal Jetkrate review can confirm a narrow exception.
Often regulated as hazardous materials and generally not accepted through standard Jetkrate services.
May require approvals, route/service checks, permits, packaging or documentation before Jetkrate can decide.
Ask Jetkrate before buying. Product details, value, packaging and destination can change the answer.
Final acceptance depends on origin, destination, courier/service rules, customs/import rules and documents.
Item category guide
This is a single customer-facing Jetkrate position, not a courier-by-courier rule sheet. We use the strictest relevant active-carrier, postal, safety and customs position when deciding what to show publicly.
Prohibited items
Consolidated Jetkrate position based on the strictest applicable active courier, postal, customs and safety constraints in our current network.
Live animals and insects
ProhibitedJetkrate generally cannot ship live animals, insects or similar live organisms.
Human remains, ashes and body parts
ProhibitedJetkrate cannot ship human remains, ashes or body parts.
Firearms, ammunition, weapons and replicas
ProhibitedJetkrate cannot ship firearms, ammunition, weapon parts, replica weapons or weapon-like items.
Illegal drugs, narcotics and controlled substances
ProhibitedJetkrate cannot ship illegal drugs, narcotics or controlled substances.
Counterfeit, pirated or illegally copied goods
ProhibitedJetkrate cannot ship counterfeit, pirated or IP-infringing goods.
Cash, currency, bullion and coins
ProhibitedJetkrate cannot ship cash, currency, banknotes, bullion or similar monetary items.
Negotiable instruments, activated cards and vouchers
ProhibitedActivated cards, negotiable instruments, vouchers and similar valuables may be prohibited or restricted and should not be sent without approval.
Alcoholic beverages – over 70% ABV
ProhibitedAlcohol over 70% ABV cannot be shipped through Jetkrate.
Passports, IDs, legal documents and keys
ProhibitedPassports, national IDs, original legal documents, keys and irreplaceable documents should not be sent through Jetkrate without approval.
Items prohibited by law, destination, customs or sanctions
ProhibitedIf an item is prohibited by law, customs, sanctions, carrier rules or destination-country rules, Jetkrate cannot ship it even if it is not named on this page.
Dangerous goods and hazardous items
Consolidated Jetkrate position based on the strictest applicable active courier, postal, customs and safety constraints in our current network.
Explosives, fireworks and pyrotechnics
Dangerous goodsJetkrate cannot ship explosives, fireworks, flares, sparklers or similar pyrotechnic items.
Aerosols and pressurised containers
Dangerous goodsAerosols and pressurised containers are often classed as dangerous goods and generally cannot be shipped internationally through Jetkrate.
Perfume, fragrance and aftershave
Dangerous goodsPerfume, fragrance and aftershave are often treated as flammable/dangerous goods and generally cannot be shipped internationally through Jetkrate.
Nail polish, nail varnish, gel and removers
Dangerous goodsNail polish, nail varnish, gels and removers are often flammable/dangerous goods and generally cannot be shipped internationally through Jetkrate.
Loose lithium batteries and power banks
Dangerous goodsLoose lithium batteries, spare batteries and power banks generally cannot be shipped internationally through Jetkrate.
Damaged, recalled or non-compliant batteries
Dangerous goodsDamaged, recalled or non-compliant batteries cannot be shipped through Jetkrate.
Wet-cell, lead-acid and corrosive batteries
Dangerous goodsWet-cell, lead-acid and corrosive batteries are generally prohibited and cannot be shipped through Jetkrate.
Flammable liquids, paints, solvents and essential oils
Dangerous goodsFlammable liquids, paints, solvents, adhesives and similar products generally cannot be shipped through Jetkrate.
Flammable solids, matches and lighters
Dangerous goodsFlammable solids, matches, lighters and similar ignition products cannot be shipped through Jetkrate.
Compressed gases and gas cylinders
Dangerous goodsCompressed gases, cylinders and fire extinguishers cannot be shipped through Jetkrate.
Corrosives, acids, bleach and caustic substances
Dangerous goodsCorrosive substances, acids, bleach, ammonia and similar chemicals cannot be shipped through Jetkrate.
Poisons, pesticides and toxic chemicals
Dangerous goodsPoisons, pesticides, herbicides and toxic chemicals cannot be shipped through Jetkrate.
Radioactive materials
Dangerous goodsRadioactive materials cannot be shipped through Jetkrate.
Dry ice and liquid nitrogen
Dangerous goodsDry ice, liquid nitrogen and similar refrigerants require specialist dangerous-goods handling and are not accepted unless specifically approved.
Generally not accepted
Consolidated Jetkrate position based on the strictest applicable active courier, postal, customs and safety constraints in our current network.
Prescription medicines and pharmaceuticals
Generally not acceptedMedicines and pharmaceutical products may be restricted and should not be purchased or booked for Jetkrate shipping unless Jetkrate confirms they can be shipped.
Alcoholic beverages – 24% to 70% ABV
Generally not acceptedHigher-strength alcohol is commonly restricted or treated as dangerous goods and generally cannot be shipped through Jetkrate without specific approval.
Tobacco, cigarettes, vapes and e-cigarettes
Generally not acceptedTobacco, vaping products and e-cigarette items are restricted and should not be purchased or booked for Jetkrate shipping unless Jetkrate confirms they can be shipped.
Infectious substances, biological materials and medical samples
Generally not acceptedBiological substances, infectious materials, clinical waste and most medical samples cannot be shipped through Jetkrate.
Plants, seeds, soil and plant products
Generally not acceptedPlants, seeds, soil and plant products are commonly restricted by biosecurity and destination rules and must be checked before purchase.
Temperature-controlled and refrigerated items
Generally not acceptedTemperature-controlled, chilled or frozen items are generally not suitable for Jetkrate services.
Restricted or approval-dependent
Consolidated Jetkrate position based on the strictest applicable active courier, postal, customs and safety constraints in our current network.
Knives, blades and sharp/weapon-like items
RestrictedKnives, blades and weapon-like sharp items may be prohibited or restricted and must be checked with Jetkrate before purchase.
Pornographic, obscene, indecent or offensive material
RestrictedObscene, indecent, offensive or otherwise prohibited material cannot be shipped through Jetkrate.
Manual review before purchase
Consolidated Jetkrate position based on the strictest applicable active courier, postal, customs and safety constraints in our current network.
Animal trophies, animal parts and endangered species
Manual review requiredAnimal products, endangered species goods, ivory, trophies and similar items are usually prohibited or heavily restricted.
Supplements, vitamins and nutraceuticals
Manual review requiredSupplements and vitamins can be destination-dependent and may require manual review before purchase.
Jewellery, precious stones, precious metals and watches
Manual review requiredJewellery, watches, precious stones and high-value goods may be restricted and require Jetkrate review before purchase.
Antiques, fine art, collectables and irreplaceable items
Manual review requiredAntiques, fine art, rare collectables and irreplaceable items may be restricted and should be checked with Jetkrate before purchase.
Cosmetics and toiletries
Manual review requiredCosmetics and toiletries depend on ingredients, packaging, origin, destination and carrier rules. Check with Jetkrate before purchase if unsure.
Liquids not otherwise dangerous
Manual review requiredLiquids may be restricted depending on the product, packaging, destination and carrier. They must be leak-proof and approved before shipping through Jetkrate.
Alcoholic beverages – up to 24% ABV
Manual review requiredAlcohol is destination-dependent and carrier-dependent. Do not purchase alcohol for Jetkrate shipping unless Jetkrate confirms it can be shipped.
Lithium batteries installed in equipment
Manual review requiredElectronics with lithium batteries may be accepted only if the battery is installed in the device and all carrier, service, quantity and packaging rules are met.
Electronics with batteries
Manual review requiredElectronics with removable, loose, damaged, high-capacity or non-installed batteries may require review before shipping through Jetkrate.
Food, perishables and temperature-controlled goods
Manual review requiredFood and perishable items can be restricted by carrier, customs and destination rules. Fresh, chilled, frozen or temperature-controlled items are generally not accepted.
Honey and bee products
Manual review requiredHoney and bee products are destination-dependent and may require permits, documentation or authorised-sender conditions. Check with Jetkrate before purchase.
Fragile items
Manual review requiredFragile items may be accepted only if they are suitable for transport and properly packed, but damage risk remains with the customer.
Magnets and magnetised materials
Manual review requiredMagnets and magnetised materials may be restricted, especially for air transport. Check with Jetkrate before purchase.
Auto parts with fluids and engines
Manual review requiredAuto parts, engines or mechanical items containing fluids, fuel or residue generally cannot be shipped through Jetkrate.
Insufficiently packaged, leaking or unsafe items
Manual review requiredItems that are leaking, unsafe, inadequately packaged or likely to damage people, equipment or other parcels cannot be shipped through Jetkrate.
This guide is not exhaustive
Final acceptance depends on the courier partner, service type, origin, destination, customs and import rules, item type, quantity, packaging, documentation and Jetkrate review. If a product is prohibited by law, customs, sanctions, destination-country rules or carrier rules, Jetkrate cannot ship it even if it is not named on this page.
Do not assume an item is accepted unless Jetkrate management has confirmed the exact route, carrier, service, destination, packaging and documentation requirements.
Ask Jetkrate before purchasing a risky item
Send the product link, item description, quantity, destination country and any safety, battery or ingredient details before you buy. It is easier to check first than to fix a parcel after it reaches the warehouse.