NOTICE: Our UK warehouse operations are temporarily suspended. Please check our updates at for more information.


4 min. read
The packaging mistakes companies make

The 5 Most Common Packaging Mistakes Companies Make With Parcels/Packages

When it comes to online business, shipping is extremely important. Nevertheless, we must acknowledge that shipping is more than just delivering packages to the buyer. It also demonstrates a company’s devotion to providing a top-notch overall experience for customers. Avoiding some of the most common packaging mistakes companies make will undoubtedly put your organization one step ahead of your competitors. The majority of these errors are minor, but the consequences can be disastrous. When business owners recognize these mistakes, they can easily avoid them. 

The Packaging Mistakes Companies Make With Parcels/Packages

This article assists entrepreneurs in identifying and avoiding some of the most common packaging mistakes businesses make with parcels/packages. We’ll help you quickly identify errors before they happen. This way, you can save a lot of time and money that you would otherwise waste.

Improper Wrapping

Approximately half of the problems that arise during the shipping of a product are caused by improper packaging material. The majority of the time, faulty packaging is the cause of product damage. We have a blog where we illustrate different types of packaging for product shipping.

Online shops sell a variety of products in different shapes and sizes. Whether it’s a small product or an international shipment of extensive items like vehicle parts or furniture, some products demand extra packing. Businesses must determine which products necessitate which type of container as well as protective cushioning. A poorly reinforced box may be unable to carry the weight of heavy products.

If an item is not effectively packed, there is a possibility that it will be damaged during shipment. Customers are not responsible for any damage that occurs throughout shipping. As a result, either the online store or the shipping carrier must take on the additional expense. Of course, no store owner wants to waste the time it takes for replacing the damaged product and shipping the new product again.

Improper Wrapping

As a result, it is best to consult with an expert when it comes to packing your products. Have strengthened boxes dedicated to each product and ensure proper protective cushioning in the package. In the long run, you will prefer to invest some time providing the product with adequate packaging rather than bearing the additional cost.

Some shipping item like lithium batteries need to maintain proper safety precautions while shipping otherwise it can take do harm as these item are explosive any conatact with water, physical damage can make it explode. 

Packaging size should consider product size—more extensive packaging may enable better product production, but it is more expensive to purchase and ship. When preparing to ship products, make sure you have a multitude of box sizes on hand to reduce material costs while providing optimal performance.

Running Low On Packing Supplies

If you can handle growth, running your own e-commerce business is a good idea. However, most people will eventually actively seek outside help as their business grows. You may have a large inventory and use suitable technology to manage your data, but running out of packing materials is a simple oversight that can charge you time and money. 

Thousands of packages and labels, adhesive, bubble wrap, and other packing materials may be required to deliver orders on time during peak seasons or when products are trending. If you do not start preparing in advance, you risk late deliveries and wasted time ordering materials. 

A third-party shipping department will have the exact methods to prepare for peaks and will always have fast connections for packaging, so this issue will never emerge. Now you can expand your business globally by leaving the international shipping hurdle to Jetkrate!

Incorrect Billing Details

An accidental delivery of your parcels to the incorrect customer due to data errors or an inaccurate address entry can be severe. This error conveys to your customers that you are unprofessional and disorganized. If a customer discovers they have still not received their order, which has been misplaced, you risk losing valuable business.

We previously discussed the significance of proper packing before shipping. We cannot understate the effect that adequate shipping has on customers. Both of these factors are critical from the standpoint of an online business owner.

Incorrect Billing Details

It is relatively simple to catch these problems before they happen. On the other hand, a minor change in the ZIP code, State Code, Country Code, etc. would not be noticeable until the product was halfway around the world.

The cost of shipping a product to the wrong address and returning it to its rightful owner is expensive for a store owner. Not only is there a financial loss, but the customer dissatisfaction that it causes is even worse.

In these cases, it is far preferable to take the time to double-check, if not triple-check, the destination address and small details, such as the ZIP code, instead of wasting a significant amount of money and time reshipping the parcel.

Having Chosen The Incorrect Carrier

Your shipping partner or carrier is more than just the company that delivers your packages. When dispatching products overseas like shipping from New Zealand to India it needs extra care and protection. So think of the partner as an extension of your company because they may have more interactions with your customers than you do. People could even avoid this issue by keeping an open conversation with their carrier. Whereas many companies can deliver packages, only the relevant partner for your company will make an effort to understand your requirements and aspirations.

Not Evaluating The Factors Impacted By Alterations

When your carrier’s contract changes, it’s not just the words on the page that change. Contract modifications can drastically impact everything from cost calculations to transit times to external business partners. Keep these influencing factors in mind as you negotiate your parcel shipping contract. This will help you avoid future frustrations and errors.


In today’s business, where customer satisfaction is the key to success, a single blunder can spell the company’s end. Now, you can determine whether or not your company is taking precautions when it comes to parcels. By avoiding the mistakes mentioned above, you can ensure that customer satisfaction allows the company’s success.

Remember, attempting to identify shipping errors through “trial and error” can be very costly. A minor mistake in the shipping industry can cost significant money, time, credibility, and customers. Partnering with expert parcel/package forwarding service provider might reduce the expenses of your business. It is necessary to examine your company and learn as much as you can from the experiences of others. Before you ship your products internationally check out our guideline on forwarding parcels from New Zealand.

Scroll to Top