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Package forwarding process

How Package Forwarding Works

Package forwarding helps you buy from stores that do not ship to your country — but the smart journey starts before you checkout.

Use Jetkrate to get a local address in a supported origin market, estimate the likely forwarding cost, send eligible orders to that address, then manage and ship parcels internationally when you are ready.

AddressUse the right origin address.
EstimateCheck cost before ordering.
ManageReview parcels in account.
ForwardChoose outbound shipping.
Package forwarding process illustration
Five-step flow

The forwarding journey, step by step

Good forwarding is not “buy first and hope later”. It works best when you understand the route, check restrictions, estimate the cost, then shop with confidence.

Create your account

Access the forwarding addresses available to your Jetkrate account.

Choose the right address

Use the address that matches the country you are shopping from.

Check before paying

Confirm eligibility, retailer fit, dimensions and likely forwarding cost.

Parcel arrives

Jetkrate receives and processes the parcel into your account.

Ship internationally

Select the available outbound shipping option and track dispatch.

Video guide

See how Jetkrate package forwarding works

Before checkout

Use the correct warehouse address for the store

A UK retailer should ship to your UK address. An Australian retailer should ship to your Australian address. The same logic applies for New Zealand and the United States.

Before paying the retailer, check that the item is eligible to forward, that the retailer accepts forwarding addresses, and that the estimated landed cost still makes sense.

Using a Jetkrate forwarding address
Managing packages in your forwarding account
Parcel control

Review what arrived before you ship

Once a parcel is received and processed, it appears in your account so you can decide the next move.

Ship the parcel straight away.
Wait for other parcels to arrive.
Consolidate eligible parcels into one shipment.
Request repacking where safe and practical.
Outbound shipping

Choose the shipping option after the parcel is ready

When you are ready to dispatch, select from the available international shipping options, complete any required customs details, and pay for the outbound shipment.

Jetkrate prepares the parcel for dispatch and provides tracking once it leaves the warehouse.

Selecting international shipping options
What forwarding cannot do

Forwarding gives access — it does not remove rules

Forwarding does not make prohibited goods allowed, remove customs duties or taxes, guarantee every retailer will accept the order, or guarantee every item can be imported into your country.

Best result: check restrictions, parcel size and total landed cost before you buy.

Shopper reassurance

Forward with a process you can see

From address selection to parcel review and outbound shipping choice, the page is built to make the forwarding journey clearer before you commit to an overseas purchase.

Ready to forward smarter?

Estimate first, then shop overseas

Open your Jetkrate account, use the correct address, and make the shipping decision with better information before and after the parcel arrives.

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