Package forwarding services are generally shipping an item from one place to another. We, at Jetkrate, send parcels to over 200 countries worldwide. Our leading customers live in Canada, Germany, and the United States of America.
Please note that we do not accept mail forwarding at the moment. We only use DHL Express and FedEx as our couriers. We accept small to bulk items with terms and conditions still applied. You can now shop your favorite items and take advantage of sale promotions you can only get from New Zealand and United Kingdom merchants.
Generally, shipping cost is based on the amount of space that your parcel occupies on an aircraft. This factor sometimes differs from your package’s actual weight, causing differences in the forwarding cost. You can check our page for more details about volumetric weight.
Additionally, parcel forwarding cost includes Jetkrate fees. What do Jetkrate prices cover? We charge for the services we provide while your package is in our possession. Although storing your parcel in your Jetkrate Package Inbox, located in our warehouse, is free of charge for the first 30 days, you will still have to pay a receiving fee and other services fees.
What do we mean by other services? Other services refer to the services you request from us, like package repacking, parcel consolidation, parcel photographic assistance, and concierge shopping services. If you use any of these services, you will be billed accordingly. Otherwise, you don’t have to pay any of the other service fees.
We do not charge our customers fees for services they do not request. Moreover, we will send an invoice to your email address and Jetkrate account. There you will see the breakdown of your total charge. If you have any disputes, please contact our customer service team or send us an email.
We always want to keep it simple here at Jetkrate. Therefore, we created a free shipping calculator, where you can get an estimate of your package forwarding cost. Our free calculator automatically calculates the volumetric weight of your package based on the details you entered.
How do you use our shipping calculator? There are two ways to utilize this feature. Don’t worry! Both options are easy and will offer the answers you need.
Let’s start with the first method. On the shipping calculator page, you need to select the country to which you want your parcels delivered. Next, tick the item’s bullet that you need to ship, like sneakers, smartphone, or tablet. Then, click the get estimate tab. We recommend this option for buyers who don’t have any idea about the weight or dimensions of their package.
The second method is simply entering the exact weight and dimensions of your package. You also have to choose your destination country before you click the get estimate button. This method is the most accurate, since you are inputting the precise volumetric weight of your package. Plus, this option allows you to get an estimate for more than one package simultaneously.
When you use our shipping calculator, you may get the total package forwarding cost. This fee already includes the shipping cost and all Jetkrate fees. However, the estimated cost will still change depending on the actual weight and dimensions of your package.
Once we receive your order, we will weigh and measure the package and calculate the fee. The cost we determine at this time will be your final forwarding charge. We will send the details to your email and Jetkrate account. Please remember that Jetkrate fees will also vary at the time of dispatch.
Jetkrate doesn’t have any hidden fees, but you still have to pay our handling fees. Moreover, you need to pay the tax and duty to avoid facing problems with your Customs Duty or receiving criminal charges. Cash on delivery basis is still applicable to pay your tax and duty.
You have to declare the exact product’s nature and value when you import your purchases. Taxes also apply to domestic deliveries. You should give us accurate details about your parcel, as stated by the law, like customs declaration and consignment information. Complete these steps to avoid criminal offenses, delays, and package losses.
Sometimes, it gets annoying when you can’t buy what you want, not because you don’t have the money to buy it, but because the merchant doesn’t ship to your country. Fortunately, here at Jetkrate, we are dedicated to giving all international customers an opportunity for hassle-free shopping.
We will provide you the best, affordable, and most professional package forwarding services. All you need to do is register for a free account. Obtain your New Zealand or United Kingdom address, and use it as your shipping address when you check out your orders online.
After the merchant processes your order, we will receive the parcel and place it in your Jetkrate Package Inbox. Just tell us the time, date, and mode of shipment you prefer. Also, you can track your packages through your Jetkrate account. We will send you the tracking details when we ship your parcel. Then, wait for a few days, and receive your order at your doorstep.
Jetkrate helps you shop and send packages as if you did the process yourself. Take control of your orders, and we will happily oblige your requests. For more information about our services, contact us directly or use the Live Chat option on our website.
