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International package forwarding

International Shipping and Package Forwarding

International shipping should not stop you from buying the products you want. Jetkrate helps you shop from overseas stores and forward eligible parcels to your door.

With local package forwarding addresses in New Zealand, the United Kingdom, Australia and the United States, Jetkrate makes more international shopping possible through one account.

The shopper problem

International shipping for online shoppers

Many retailers only ship within their own country. Others ship internationally, but the cost or country coverage may not work for you.

Jetkrate gives you a local address in the country you want to shop from. The retailer delivers to that address, then Jetkrate forwards the parcel internationally.

Warehouse coverage

Where can you ship from?

Jetkrate supports package forwarding from:

  • New Zealand
  • United Kingdom
  • Australia
  • United States

Use the address that matches the retailer's country. For example, use your UK address for UK stores and your US address for US stores.

Jetkrate international shipping network

Match the address to the store

Use the local address for the retailer country. A UK order should go to the UK address, while an Australian order should go to the Australian address.

Think in landed cost

Product price, local delivery, forwarding service costs, international freight, duties and taxes all influence whether an order makes sense.

What Jetkrate helps with

What can Jetkrate help with?

Depending on the parcel and warehouse, Jetkrate can help with:

  • Package forwarding
  • Parcel consolidation
  • Repacking where suitable
  • Parcel photos or checks where available
  • International courier options
  • Customs information for shipment processing

Courier booking is also available for eligible shipments where shown in your account.

Forwarding

Move eligible retailer purchases from a Jetkrate warehouse to your destination.

Consolidation and repacking

Where suitable, combine or repack parcels to improve practicality before dispatch.

Parcel visibility

Use parcel details, photos or checks where available before the shipment leaves the warehouse.

Rules before shipping

Customs, duties and taxes

International shipments may be assessed by customs in the destination country. Duties, taxes and clearance fees are usually the receiver's responsibility unless clearly stated otherwise.

Accurate item descriptions and values help reduce delays. Do not under-declare goods or misdescribe products.

Restricted items

Some products cannot be shipped through standard international parcel services. Common restricted categories include perfume, aerosols, flammable liquids, alcohol, tobacco, weapons, counterfeit goods, perishable food, plants, some supplements and some battery products.

Check before you buy, especially if the product is liquid, fragile, high value, oversized or regulated.

Start shipping internationally

Start shipping internationally with Jetkrate

Create your Jetkrate account, use your local shopping address and forward eligible parcels from New Zealand, the UK, Australia or the United States to your destination.

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